Privacy Policy
Last Updated: [15-08-2024]
- Introduction
Welcome to Planted Creek ("we", "our", "us"). We are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [plantedcreek.com], use our services, or purchase our products.
2. Information We Collect
We collect different types of information depending on how you interact with our website, including.
- Personal Information : This includes your name, email address, billing address, shipping address, phone number, and payment information when you place an order.
- Account Information: When you create an account on our site, we collect your username, password, and order history.
- Technical Information: Such as your IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our website.
- Usage Information: Data on how you use our website, including the products you view or search for, the services you use, and the time you spend on our site.
- Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the collected information to:
- Process Orders: To process and fulfill your orders, including shipping and handling, and to provide you with customer service.
- Manage Accounts: To manage your account and provide a personalized shopping experience.
- Improve Services:To analyze trends and usage to improve our website and services.
- Marketing Communications: To send you promotional offers, newsletters, and other information about our products and services, provided you have opted in to receive such communications.
- Legal Compliance:To comply with applicable laws and regulations.
4. How We Share Your Information
We do not sell or trade your personal information. However, we may share your information with:
- Service Providers: Third-party service providers who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
- Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
- Business Transfers: In case of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your information or request data portability. To exercise these rights, please contact us at [admin@plantedcreek.com].
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Planted Creek
New Bypass, Near St.Mary's School
Chevarambalam - PO, Calicut - 673017
Phone: +91 7736 629 747
Email: admin@plantedcreek.com